Building Crossrail

Crossrail will run 118 km from Maidenhead and Heathrow in the west, to Shenfield and Abbey Wood in the east. It will include two twin bore tunnels running for 21km under central London, Providing six new 200m long below ground stations.  When completed, it will be the biggest addition to the transport network in London and the South East for 50 years. Main works have begun and tunnelling is planned to start in 2012. The operational rail services for Crossrail are due to begin for the central section in 2018, with the services on the outer sections to follow.

The two companies managing the work on behalf of Transport for London are Crossrail Limited and London Underground Limited. Both have made clear their commitment to take all reasonably practicable measures for limiting disturbance to members of the public in exercising the powers under the Crossrail Act. There is a rigorous Construction Code, agreed with the local authorities, which sets limits on issues such as noise and hours of work.

At the peak of activities in 2013-2015, Crossrail will be Europe’s largest construction project with about 14,000 working on the scheme. Recognising the impact this may have on some local communities, procedures have been established to respond quickly to construction-related complaints. The 24 hour Crossrail Helpdesk number is 0345 602 3813.